Data protection

  1. Personal data

By ordering on our website, you communicate to our company your personal data and you making them available for all websites connected to it. Without reserves we are committed to ensure the security and confidentiality of your information as the customer trust is a key factor for us.

It is considered personal data the particularities that identify a person, such as indications of name, phone number, address, all necessary to create an account or to complete an order without witch is impossible for us to accomplish your requests.

 

  1. Collection, processing and use of the personal data

Your data will be collected, recorded and processed for the conclusion of the order, as well as for future benefits, reorders or marketing purposes. Your personal information’s will be forwarded to third parties only if it is necessary for the fulfillment of the order and with your express consent. To accomplish your order our service providers can receive the data needed to complete your request. The data transmitted in this context may be used by our service partners exclusively to carry out their mandate. It is strictly prohibited for service providers to use the provided data information for another purpose.

It is required to provide for us the exact name, address and payment, moreover your e-mail address witch will serve as communication method, to confirm the arrival of the order for identification on your account, receive confirmation of the order, shipment and the return confirmation.

 Your personal data will be deleted from our records in different cases: if the custody data laws do not forbid it, if you request it and if the data is no longer needed for the purpose it has been stored.

 

  1. Advertising and newsletters

The information you provide will help us improve your shopping experience, making it more individual and focused on your needs. The information you provide us and those that are automatically generated by our IT Systems are used to create a targeted advertising to your interests. All this data including technical data acknowledgments and reading e-mails, information on internet operating system and platform, the order history, care services history, time and date of your visits as well as the products you viewed, is used for the purpose we have mentioned previously.

Browsing on this website you agree that the company uses the information you provide, and other information stored in your account, as well as another data relating in order to present customized advertising and special offers and/or services.

If you are not interested in receiving advertising you can cancel it by sending a message to our customer service via e-mail/letter.

P We use the newsletter service with the express “opt-in” method. The newsletter will be sent by e-mail only after you clearly expressed your interest.

You can express your options to unsubscribe our newsletter, at any time, and also reactivate it at our customer service department or within your website account.

 

  1. Opinion polls and market research

We can use your data for market research and public opinion polling. We use this data in an anonymous form, for statistically purposes that help us improve the customers experience on the website directly linked. The information extracted from polls is not transmitted to third parties or published anywhere, not even stored with your e-mail/personal informations.

 

  1. Cookies

All the websites property of the company is using “cookies”. These are small text files that are saved locally in the system of the guest and allow the user to recognize when it connects back to our website. Cookies are used to observe user behavior that is being later analyzed to optimize the website based on the needs of visitors. Most of the cookies are deleted from your hard drive at the end of the browser session. Others cookies remain on your computer and allows us to recognize you on the next visit. You can prevent cookies to be recorded on your computer under “Settings” in your browser, but this could affect the usage of different parts of the website.

 

  1. Google

This website uses Google Analytics, a web analysis service of Google Inc. based on cookies. The information generated by the cookies will be transmitted and stored on a Google server in the U.S.A. Google uses this information’s to evaluate your use of the website, compiling reports on the website activity and website operators as well as providing other services to use of it and the internet.

Google may also transfer this info to third parties in case is requested by law or transfer it to be processed in Google behalf. Google will not associate in any case your IP address with any other data held by Google. You can prevent the installation of cookies by settings on your browser; however in this way you will not be able to fully use all the features of the website. By using the website you consent the Google processing data method for the purposes indicated above.

This website uses Google services for triggering ads on the internet, detecting anonymous information on your browsing habits storing it as “cookies” on your computer. The operation allows companies, including Google to enable remarketing ads on websites giving also the user`s freedom to disable the use of “cookies” by Google.

 

  1. Social media

Integrated in our pages, you will find social network plug-ins such as Facebook, Instagram, Twitter or others, represented by the well-known logos. The plug-in help establish a direct connection between the browser and the server. For example, Facebook receives the information of your IP address when you visit our website, and by clicking the “I like” button while connected to your Facebook account you are able to link the content of our pages to your Facebook profile, with a link. In this way Facebook can correlate your visits to our website with your account. We specify that we are not aware of the contents of the transmitted data on Facebook or any others social media. For further information`s please refer to the privacy of data relating to the social media used.

 

  1. Customer account data usage

When requesting personal data information for your account, a security SSL server encrypts all the information entered using a 128-bit encryption, before the transfer. This security software is the standard used system by the banks for the online transactions and offers the highest level of safety on the internet. The entire URL for the company websites starts with “http” along with a closed padlock that appears on the bottom right- representing a guarantee of the protected (secured) area.

Warning: the only legally valid conditions are those in italian.